Privacy policy
1. Data controller
This Privacy Policy is published byFanny B art(hereinafter "we" or "the company"), which operates this website.
Fanny B art is subject to theAn Act to modernize legislative provisions respecting the protection of personal information(L.Q. 2021, c. 25), commonly referred to as "Bill 25", as well as the Act respecting the protection of personal information in the private sector (ATIPPP)Act respecting the protection of personal information in the private sector(LPRPSP). We are committed to handling your personal information with care, transparency and in compliance with these laws.
This policy applies to anyone who visits our site, makes a purchase, subscribes to our communications or interacts with us digitally.
2. Personal information collected
Depending on how you use our site, we may collect the following categories of personal information:
Identification and contact information
- First and last name
- Email address
- Phone number
- Postal address (delivery and billing)
Transactional information
- Order and purchase history
- Payment details (processed by our secure payment gateway - we do not store full card numbers)
- Transaction amounts
Navigation and technical information
- IP address
- Device and browser IDs
- Visited pages, session duration and browsing behavior
- Approximate location (derived from IP address)
Advertising and profiling information
- Advertising identifiers
- Social network identifiers (when you interact via Meta/Facebook)
- Conversion data (pages visited before a purchase)
Navigation preferences
- Choice of consent to cookies (memorized by Moelleux)
We collect this information directly from you (forms, purchases, registrations) or automatically during your browsing, via cookies and similar technologies.
3. Purposes of processing
We use your personal information only for the purposes described below. For each purpose, we indicate the legal basis on which we rely.
Order processing and online store management
Data used :identification information, contact details, transactional data.
Legal basis:contract fulfillment - this information is required to process your order, send you confirmation and ensure delivery.
Service involved:WooCommerce (integrated with our WordPress site).
Audience measurement and site improvement
Data used :device identifiers, IP address, pages visited, session duration, browsing behavior, approximate location.
Legal basis:consent - these cookies are only activated with your explicit consent.
Services involved :Google Analytics 4 (Google LLC, USA) and WooCommerce Analytics (Automattic Inc., USA).
Targeted advertising and remarketing
Data used :device identifiers, IP address, pages visited, transaction data, advertising and social identifiers.
Legal basis:consent - the Meta Pixel is activated only with your explicit consent.
Service involved:Meta Pixel (Meta Platforms Inc., United States).
Optimal site display (fonts)
Data used :iP address (transmitted when fonts are loaded).
Legal basis:consent - loaded only if you accept functional cookies.
Service involved:Google Fonts (Google LLC, United States).
Cookie consent management
Data used :consent preferences, IP address.
Legal basis:legal obligation and legitimate interest - Law 25 requires us to document the consents obtained.
Service involved:Moelleux by Horizon-Cumulus (9322-8310 Québec inc., Joliette, Québec). Recordings are hosted in Quebec (OVH Beauharnois).
E-mail communications
Data used :e-mail address, name.
Legal basis:consent (for commercial communications) or performance of a contract (for order confirmations).
Service involved:Microsoft 365 (Microsoft Corporation, United States) for sending transactional e-mails. Your details may be processed in the United States for this purpose (see section 5).
4. Third parties and subcontractors
The following table lists all the third-party services available on our site or used as part of our operations, as well as the associated transfers of information.
| Service name | Purpose | Category | Transfer outside Québec |
|---|---|---|---|
| Soft (by Horizon-Cumulus) | Cookie consent management and privacy policy hosting | Essential | No - hosted in Quebec (OVH Beauharnois) |
| Google Analytics 4 | Audience measurement and visitor behavior analysis | Analytical | Yes - United States (Google LLC) |
| WooCommerce Analytics | Analysis of sales data and in-store customer behavior | Analytical | Yes - United States (Automattic Inc.) |
| Meta Pixel (Facebook) | Conversion tracking and remarketing | Marketing | Yes - United States (Meta Platforms Inc.) |
| Google Fonts | Displaying the site's fonts | Functional | Yes - United States (Google LLC) |
| Microsoft 365 | Transactional emails and communications | Functional | Yes - United States (Microsoft Corporation) |
We do not sell your personal information to third parties. We only communicate it to the subcontractors listed above, to the extent strictly necessary to fulfill the purposes described in section 3.
5. Transfers outside Québec
Some of our service providers are located outside Québec, which means that your personal information may be transmitted, stored or processed in other jurisdictions. In accordance with section 17 of Bill 25, we inform you of this below.
Services operated in the United States
- Google Analytics 4(Google LLC, United States) - your browsing and device identification data are processed in the United States for the purpose of audience analysis.
- WooCommerce Analytics(Automattic Inc., United States) - your transactional and store browsing data may be processed in the United States.
- Meta Pixel(Meta Platforms Inc., United States) - your advertising and conversion data is sent to the United States for remarketing.
- Google Fonts(Google LLC, United States) - your IP address is transmitted to the United States when fonts are loaded.
- Microsoft 365(Microsoft Corporation, United States) - your e-mail address may be processed in the United States in connection with the sending of our communications. To send our emails, we use Microsoft 365 (United States). Your details may therefore be processed in this jurisdiction.
Protective measures
Before any transfer outside Quebec, we ensure that personal information is adequately protected, in particular by :
- The conclusion of privacy protection contracts with our subcontractors, including recognized standard contractual clauses;
- Verification that the suppliers concerned have privacy policies that comply with applicable standards;
- The completion, where required, of a Privacy Impact Assessment (PIA) prior to any significant new transfer, in accordance with section 17 of Act 25.
Our main infrastructure (WordPress site, hosting, consent management via Moelleux) is hosted in Quebec by Horizon-Cumulus (Joliette, Quebec). Only the third-party services listed above involve transfers outside Quebec.
Technical note: your DMARC policy is configured in watch mode (p=none). To reinforce the authentication of your e-mails and reduce the risk of identity theft by e-mail, we suggest you change it to p=quarantine or p=reject with your DNS manager.
6. Shelf life
We keep your personal information only as long as necessary for the purposes for which it was collected, or as required by law. Here are our retention periods by type of data:
| Type of information | Shelf life | Reason |
|---|---|---|
| Order and transactional data | 7 years | Tax and accounting obligations (Quebec Taxation Act, Income Tax Act) |
| Customer account data | 3 years after last activity | Customer relationship management and civil statutes of limitation |
| Browsing and analytical data | 14 months (Google Analytics 4) / session duration (WooCommerce Analytics) | Site performance analysis; default conservation setting GA4 |
| Advertising data (Meta Pixel) | According to Meta policy (up to 180 days for conversion events) | Optimizing advertising campaigns |
| Consent registrations (Moelleux) | 13 months | Proof of consent in accordance with Bill 25; witness duration preferred |
| E-mails and communications | 3 years | Relationship management and proof of consent to commercial communications |
| IP addresses (security logs) | 90 days | Site security and detection of unauthorized access |
At the end of these periods, your information is securely destroyed or irreversibly anonymized, so that it is no longer possible to identify you.
7. Rights of persons concerned
Bill 25 grants you several rights with respect to your personal information held by us. Here's how to exercise them:
Right of access
You have the right to know what personal information we hold about you and to obtain a copy. We will respond within 30 days of receiving your request.
Right of rectification
If information concerning you is inaccurate, incomplete or ambiguous, you may request that it be corrected. We will make the correction as soon as possible and, where appropriate, inform third parties to whom the information has been communicated.
Right to erasure (right to be forgotten)
You may request the deletion of your personal information when its retention is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (for example, accounting data for 7 years).
Right to portability
You have the right to receive the personal information you have provided to us in a structured, commonly used technological format, in order to be able to transmit it to another data controller, where this is technically feasible.
Right to withdraw consent
Where the processing of your information is based on your consent, you may withdraw it at any time, without prejudice to the lawfulness of the processing carried out prior to such withdrawal. You can change your cookie preferences at any time via the consent management panel available on our site. To withdraw your consent to commercial communications, use the unsubscribe link in each e-mail.
How to exercise your rights
To exercise any of these rights, contact our Privacy Officer (see section 8). Your request must enable us to identify you. We will reply within a maximum of30 daysfollowing receipt of your request, in accordance with Bill 25.
Right to file a complaint with the Commission d'accès à l'information
If you feel that your rights have not been respected or that your personal information has been processed in contravention of Bill 25, you may file a complaint with the Commission d'accès à l'information (CAI)Commission d'accès à l'information (CAI) :
- Website :https://www.cai.gouv.qc.ca
8. Privacy Officer
In accordance with section 8.1 of Bill 25, Fanny B art has designated a person responsible for the protection of personal information. This person is responsible for ensuring compliance with this policy and the legal obligations arising from it. This person is your point of contact for any questions or requests relating to your personal information.
-
- Name :Fanny Boissonneault
- Title :Photographer
- E-mail : fanny@fannyb.ca
We undertake to respond to all requests within30 dayswe will notify you within 30 days of receipt of your request, in accordance with the legal deadline set out in Bill 25. If your request is complex or voluminous, we will advise you of any additional time required.
9. Effective date and versioning
This Privacy Policy is effective as ofJune 5, 2026and corresponds to version2.
We reserve the right to modify this policy at any time to reflect changes in our practices, in the services we use or in applicable legal requirements. In the event of a material change, we will notify you by means of a visible notice on our site or by e-mail, depending on the nature of the change. The most recent version is always available on this page.
We encourage you to review this policy periodically. The effective date indicated above lets you know if the policy has been updated since your last visit.